Terms of service

TERMS OF SERVICE

Last Updated: September 19, 2026
Effective Date: September 19, 2026

Welcome to Being Me.

These Terms of Service ("Terms", "Terms of Service") govern your access to and use of beingme.co.in, including any purchases made through our website, mobile application, or other online channels operated by Being Me ("we", "us", "our").

By accessing our website, creating an account, placing an order, or purchasing our products, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

Please read these Terms carefully before placing an order.

1. ABOUT US

The website and services are operated by:

Being Me

Business Address: 1434, Bazar Chitli Qabar, Delhi, Delhi-110006

Email: beingmemerch26@gmail.com

Phone: +91 9870171923

Website: beingme.co.in

These Terms apply to all visitors, users, customers, and other persons who access or use our website or purchase products from us.

2. ELIGIBILITY

You may use our website and purchase products only if you are legally capable of entering into a binding contract under applicable Indian law.

If you are below the applicable age of majority or otherwise require parental or guardian consent to make a purchase, you may use our services only with the involvement and authorization of your parent or legal guardian.

By using our website, you represent that the information you provide to us is accurate and that you have the legal capacity to enter into transactions with us.

3. ACCOUNT TERMS

Certain features of our website may require you to create an account.

When creating an account, you agree to:

Provide accurate, complete, and current information.
Keep your account information updated.
Maintain the confidentiality of your password and login credentials.
Not share your account credentials with unauthorized persons.
Notify us promptly if you suspect unauthorized access to your account.
Be responsible for activity conducted through your account, subject to applicable law.

You must not create an account using another person's identity or information without authorization.

We reserve the right to suspend or terminate an account where we reasonably believe that the account has been used fraudulently, unlawfully, or in violation of these Terms.

You may request account closure by contacting us at beingmemerch26@gmail.com.

Account closure does not necessarily result in the immediate deletion of information that we are required or permitted to retain under applicable law.

4. WEBSITE USE

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not:

Attempt to gain unauthorized access to our systems.
Interfere with the operation or security of our website.
Introduce viruses, malware, or other harmful code.
Use automated systems to scrape or collect website information without authorization.
Attempt to circumvent security or authentication mechanisms.
Use another customer's account without permission.
Submit false, misleading, or fraudulent information.
Use the website to conduct unlawful activities.
Abuse promotional offers, discounts, referral programs, or other incentives.
Attempt to manipulate product reviews or ratings.
Use our website in a way that violates applicable Indian law.

We may restrict or terminate access to our website if we reasonably believe that these Terms have been violated.

5. PRODUCT INFORMATION AND DESCRIPTIONS

We make reasonable efforts to ensure that product descriptions, images, specifications, measurements, colors, prices, and other information displayed on our website are accurate.

However, minor variations may occur.

For example:

Colors may appear differently depending on your device or screen settings.
Product photographs may differ slightly from the actual product.
Measurements may have reasonable manufacturing variations.
Packaging may change from the photographs displayed on our website.
Product specifications may be updated by manufacturers or suppliers.

Such reasonable variations do not necessarily constitute a defect.

If a product is materially different from its description or has a manufacturing defect, please contact us according to our Returns and Refunds Policy.

6. PRODUCT AVAILABILITY

Products displayed on our website are subject to availability.

We may:

Limit the quantity of products available for purchase.
Discontinue products.
Change product specifications.
Remove products from our website.
Correct errors relating to product availability.

Adding a product to your cart does not guarantee that the product will remain available until checkout is completed.

If a product becomes unavailable after you place an order, we will provide an appropriate resolution, which may include cancellation and refund of the affected order or item, subject to applicable law.

7. PRICING

All prices displayed on our website are stated in Indian Rupees (INR) unless otherwise specified.

Prices may include or exclude applicable taxes depending on how prices are displayed at checkout.

The final amount payable will be shown before you complete your purchase.

The amount may include:

Product price
Applicable GST or other taxes
Shipping charges
Delivery charges
Applicable discounts
Other charges disclosed during checkout

We reserve the right to change product prices at any time.

However, price changes will not affect an order that we have already accepted, except where correction or cancellation is required due to an obvious pricing error, fraud, or other circumstances permitted by applicable law.

8. PRICING ERRORS

We make reasonable efforts to ensure that pricing information is accurate.

Despite these efforts, an accidental pricing error may occasionally occur.

If a product has been listed at an obviously incorrect price due to a technical, typographical, or other error, we may cancel the affected order.

If payment has already been made for such an order, we will refund the amount paid for the affected product in accordance with applicable law and our refund procedures.

We will not intentionally use an incorrect price to mislead customers.

9. PAYMENT

We accept payment methods displayed during checkout.

These may include:

Credit cards
Debit cards
UPI
Net banking
Digital wallets
Other payment methods made available through our payment partners

Payments may be processed by third-party payment service providers.

By submitting payment information, you represent that:

You are authorized to use the selected payment method.
The information provided is accurate.
The transaction is legitimate.
You authorize the applicable payment provider to process the transaction.

We do not guarantee that every payment method will always be available.

A payment may be declined by your bank, payment provider, or our payment processor.

10. ORDER PLACEMENT

When you place an order through our website, you are making an offer to purchase the selected products at the displayed price and under these Terms.

After placing an order, you may receive an order confirmation email, SMS, WhatsApp message, or other notification.

An order confirmation acknowledges that we have received your order. It does not necessarily mean that the order has been finally accepted.

We reserve the right to review and accept or reject an order.

11. ORDER ACCEPTANCE

An order becomes accepted when we expressly confirm its acceptance or otherwise begin fulfilling the order, subject to applicable law.

We may refuse or cancel an order for reasons including:

Product unavailability
Pricing or listing errors
Payment failure
Suspected fraud
Suspicious or unusual transaction activity
Incorrect shipping information
Duplicate orders
Quantity restrictions
Violation of these Terms
Technical errors
Circumstances beyond our reasonable control

If we cancel an order after payment has been received, we will initiate an appropriate refund for the cancelled amount, subject to applicable law and the payment provider's processing timelines.

12. ORDER CANCELLATION BY CUSTOMER

You may request cancellation of an order before it has been dispatched, where cancellation is available for that order.

To request cancellation, contact:

beingmemerch26@gmail.com

or use the cancellation functionality available on our website, if provided.

Once an order has been dispatched, cancellation may no longer be possible. In such cases, you may need to use our return or refund process.

Cancellation rules may vary depending on the product and order status.

13. SHIPPING AND DELIVERY

We currently deliver to:

PAN-INDIA

Orders are generally processed within 2 business days after payment confirmation.

After your order has been processed and handed over to the delivery partner, the estimated delivery time is:

5-7 days

Delivery estimates are provided for informational purposes and are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by:

Courier delays
Weather conditions
Natural disasters
Public holidays
Strikes or transportation disruptions
Incorrect or incomplete addresses
Customer unavailability
Remote delivery locations
High order volumes
Events outside our reasonable control

Once an order has been handed over to the delivery partner, tracking information may be provided where available.

14. SHIPPING INFORMATION

You are responsible for providing accurate and complete delivery information.

Please carefully check:

Recipient name
House/building number
Street/locality
City
State
PIN code
Mobile number

We are not responsible for delivery problems caused by incorrect or incomplete information supplied by the customer, subject to applicable law.

If an order is returned to us because the address was incorrect, the recipient was unavailable after reasonable delivery attempts, or the shipment was otherwise undeliverable due to circumstances attributable to the customer, additional shipping charges or other consequences may apply where permitted by law.

15. DELIVERY ATTEMPTS AND LOST SHIPMENTS

Our delivery partners may make multiple delivery attempts according to their applicable procedures.

If your package appears delayed, lost, damaged, or incorrectly delivered, please contact us at beingmemerch26@gmail.com as soon as reasonably possible.

We may investigate the issue with the applicable delivery partner and provide an appropriate resolution in accordance with our policies and applicable law.

16. RETURNS AND REFUNDS

Our return and refund policy is an integral part of these Terms.

Even after several quality checks, it is possible that the customer receives a damaged product due to manual handling or mishandling by couriers.

To claim damaged or defective items, you must submit your request within 3 days of delivery. For replacements and refunds, please send us unboxing videos and pictures of the defective product, along with images of the original packaging. All claims for replacements must be submitted within 3 days of delivery.

For items lost in transit, we will issue a refund once the shipping status marks the item as lost.

TIPS:

Kindly unbox the package carefully. If the package was damaged while opening it with the scissors or any other sharp object, a refund or replacement will not be possible unless we have the unpacking video and the images of the courier cover.
If you have noticed any damage to the package while receiving it from the courier, kindly mention the damage in the remark while signing. This will help us in claiming the refund from the courier service.

Returns may be available for eligible products subject to:

The applicable return window
Product eligibility
Product condition
Original packaging requirements
Proof of purchase
Applicable hygiene or safety restrictions
Other conditions disclosed on our website

Return Window: 3 days from delivery

Return Request Method: Write an email to beingmemerch26@gmail.com providing the reason for return along with the supporting proof.

Products may be ineligible for return where disclosed at the time of purchase, subject to applicable consumer-protection requirements.

17. DAMAGED, DEFECTIVE, OR INCORRECT PRODUCTS

If you receive a product that is:

Damaged during delivery;
Defective;
Different from the product ordered; or
Missing essential components,

please contact us at beingmemerch26@gmail.com within 3 days from delivery.

We may request:

Order number
Photographs or unboxing videos of the product
Photographs of the packaging
Description of the problem
Other information reasonably necessary to investigate the issue

Depending on the circumstances and applicable law, we may offer:

Replacement
Repair
Refund
Exchange
Another appropriate remedy

Nothing in these Terms is intended to limit any mandatory consumer rights available to you under applicable Indian law.

18. REFUNDS

Refund processing times may vary depending on:

Your payment provider
Bank processing times
Payment method
Refund method
Internal processing time

Estimated refund processing time:

5-7 days

Shipping charges may or may not be refundable depending on the reason for the return or cancellation and applicable law.

19. CASH ON DELIVERY

If we offer Cash on Delivery ("COD"), additional conditions may apply.

These may include:

COD availability restrictions
Maximum order values
PIN-code restrictions
Verification requirements
Cancellation restrictions
Additional charges

We may refuse COD orders where we reasonably suspect fraud, misuse, repeated failed deliveries, or other abuse.

20. PROMOTIONS AND DISCOUNTS

From time to time, we may offer:

Discount codes
Promotional offers
Seasonal sales
Free-shipping offers
Referral programs
Limited-time promotions

Each promotion may have additional terms and eligibility requirements.

Unless expressly stated otherwise:

Promotions cannot be combined.
Promotional codes have no cash value.
Offers may have expiry dates.
Offers may be limited to specific products or customers.
We may restrict misuse of promotional offers.

If a promotional offer is used fraudulently or contrary to its stated terms, we may cancel the relevant transaction or revoke the benefit, subject to applicable law.

21. INTELLECTUAL PROPERTY

Unless otherwise stated, all content on our website is owned by or licensed to Being Me.

This may include:

Logos
Brand names
Product photographs
Graphics
Illustrations
Website design
Text
Product descriptions
Videos
Software
Website layout
Other content

You may access and use website content for personal, non-commercial purposes in connection with using our services.

You may not reproduce, modify, distribute, sell, publicly display, or commercially exploit our content without our prior written permission, except where permitted by applicable law.

22. USER REVIEWS AND CONTENT

If our website allows you to submit reviews, photographs, comments, testimonials, or other content ("User Content"), you are responsible for the content you submit.

You agree that your User Content:

Is truthful to the best of your knowledge.
Does not violate applicable law.
Does not infringe another person's intellectual-property rights.
Does not contain malicious software.
Does not contain unlawful, threatening, abusive, defamatory, or fraudulent material.
Does not contain another person's personal information without appropriate authorization.

By submitting User Content, you grant Being Me a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and distribute that content for operating, marketing, and promoting our business, subject to applicable law.

We may remove User Content that violates these Terms or applicable law.

23. PROHIBITED USES

You must not use our website or services:

For any unlawful purpose.
To commit or facilitate fraud.
To impersonate another person or business.
To obtain products through fraudulent means.
To interfere with website functionality.
To introduce malicious software.
To attempt unauthorized access to our systems.
To scrape or harvest data without permission.
To circumvent security controls.
To abuse promotional offers.
To create fraudulent accounts.
To manipulate reviews or ratings.
To infringe intellectual-property rights.
To transmit spam or unsolicited communications through our services.
To use our services in a way that violates applicable Indian law.
To engage in any activity that could reasonably harm our customers, employees, service providers, website, or business.

24. THIRD-PARTY SERVICES

We may use third-party service providers to support our business, including:

Payment processors
Courier and logistics providers
Website hosting providers
Cloud infrastructure providers
Analytics providers
Advertising platforms
Customer-support providers
Communication providers

Third-party services may be governed by their own terms and privacy policies.

We are not responsible for independent acts or omissions of third-party providers except to the extent required by applicable law.

25. WEBSITE AVAILABILITY

We attempt to keep our website available and functioning properly.

However, we do not guarantee that the website will:

Always be available;
Be uninterrupted;
Be error-free;
Be completely secure;
Be compatible with every device or browser; or
Always contain current or accurate information.

The website may occasionally be unavailable because of:

Maintenance
Updates
Technical problems
Security incidents
Infrastructure failures
Internet or telecommunications problems
Events beyond our reasonable control

26. DISCLAIMER

To the maximum extent permitted by applicable law, our website and services are provided on an "as available" basis.

We make reasonable efforts to provide accurate product and website information but do not guarantee that every piece of information will always be complete, current, or error-free.

Nothing in these Terms excludes or limits any warranty, guarantee, consumer right, or other protection that cannot lawfully be excluded or limited under applicable Indian law.

27. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Being Me will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of our website or services.

This may include, where legally permissible:

Loss of profits
Loss of business opportunities
Loss of data
Business interruption
Indirect financial losses

Our liability for a particular purchase will, to the extent permitted by applicable law, be limited to the amount paid by you for the relevant product or order giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under Indian law, including applicable statutory consumer rights or liability arising from fraud or other matters for which limitation is prohibited by law.

28. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Being Me, its owners, employees, contractors, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from:

Your violation of these Terms;
Your unlawful use of our website;
Your violation of another person's rights;
Fraudulent or unauthorized activity conducted through your account; or
Your violation of applicable law.

This provision does not apply to the extent that the claim resulted from our own unlawful conduct or liability that cannot legally be transferred to you.

29. FORCE MAJEURE

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

These circumstances may include:

Natural disasters
Floods
Earthquakes
Fires
Epidemics or pandemics
War
Terrorist incidents
Government restrictions
Strikes
Transportation disruptions
Internet or infrastructure failures
Power outages
Courier disruptions
Other events beyond our reasonable control

Where reasonably possible, we will take appropriate steps to minimize the impact of such events.

30. SUSPENSION OR TERMINATION

We may suspend or terminate your access to our website or account if:

You materially violate these Terms;
You engage in fraudulent activity;
You misuse our services;
Your activities create a security risk;
Your activities violate applicable law; or
We are required to do so by law.

Termination will not affect rights or obligations that arose before termination.

Provisions that are intended by their nature to continue after termination, including intellectual-property, limitation-of-liability, dispute-resolution, and applicable payment obligations, will survive termination to the extent permitted by law.

31. PRIVACY

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and disclose personal information.

You can review our Privacy Policy here:

beingme.co.in/policies/privacy-policy

32. CHANGES TO THESE TERMS

We may update these Terms from time to time.

When we make changes, we will update the "Last Updated" date at the beginning of this document.

If changes are material, we may provide additional notice where appropriate.

Your continued use of our website after updated Terms become effective constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

If you do not agree with updated Terms, you should stop using our website and services.

33. GOVERNING LAW

These Terms are governed by and interpreted in accordance with the laws of India, without regard to conflict-of-law principles.

Subject to any mandatory rights or remedies available under applicable Indian consumer-protection laws, disputes arising from or relating to these Terms or your use of our website shall be subject to the jurisdiction of the courts located in:

DELHI, DELHI, INDIA

Nothing in this section is intended to prevent a consumer from exercising any mandatory statutory right to approach a competent consumer forum, court, or other authority available under applicable Indian law.

34. CONSUMER RIGHTS

Nothing in these Terms is intended to:

Exclude mandatory consumer protections;
Restrict statutory remedies available to consumers;
Remove rights that cannot legally be waived; or
Limit any protection granted under applicable Indian law.

Where applicable, consumers retain their rights under Indian consumer-protection legislation and other applicable laws.

If any provision of these Terms conflicts with a mandatory legal requirement, the mandatory legal requirement will prevail to the extent of the conflict.

35. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be modified or removed only to the extent necessary.

The remaining provisions will continue to apply to the extent permitted by law.

36. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any other policies expressly incorporated into these Terms, constitute the agreement between you and Being Me regarding your use of our website and purchase of our products, except where additional terms apply to a specific product, service, or promotion.